Tag: Royal Caribbean guest services
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Royal Caribbean Uses AI to Fix One of the Worst Parts of Cruising (or Did They?)
Royal Caribbean is using AI to reduce guest services wait times by 20%. Their chatbot can handle common issues, but does this actually improve cruising or just cater to passengers who don’t read their itinerary? Find out how AI is changing the cruise experience and whether it’s a game-changer or just a band-aid fix.
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